From Fidelity:
Enhancing and updating our core technology stack with a focus on the future and keeping stability, scale, and security top of mind.
To help protect your greatest asset, your clients, beginning in 2024, Fidelity Investments will auto-enroll all Wealthscape InvestorSM users in multi-factor authentication.
Users will be prompted to verify their identity by entering a 6-digit security code sent directly to their phone via text or voice call. This adds a layer of security to prevent unauthorized access to accounts.
This change will be rolled out in waves. If you prefer to have your investors enrolled in multi-factor authentication before the roll out, please reach out to your relationship manager.
Note: This change only impacts logins through browsers and does not impact SSO logins.
What is the benefit of multi-factor authentication?
The safety of our customers’ personal information is a top priority at Fidelity. That’s why we continuously enhance the tools we use to safeguard customer information. With an increase in the risk of password and identity thefts through tactics such as phishing, multi-factor authentication is critical as we continue to protect client data. This next-level security layer reduces identity and fraud risks by making it harder for cyber criminals to get access to accounts and personal information. We continuously look to improve the customer experience while also ensuring the security of client data.
What is multi-factor authentication (MFA) and how is it different from two-factor authentication (2FA)?
Multi-factor authentication is an authentication method that requires two or more verification factors to gain access to a platform. Multi-factor authentication enhances security and reduces sensitive customer data exposure. Two-factor authentication is a type of multi-factor authentication that requires only two verification factors.
Wealthscape InvestorSM Toolkit: https://clearingcustody.fidelity.com/app/item/RD_9883360.html
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