ESI has a relationship with SEI which requires our review of not only new accounts or additional investments, but also any servicing and maintenance that might occur on existing accounts.
To ensure we are involved and maintaining accurate books and records you are reminded that SEI paperwork needs to be submitted through Docupace as a work item, in addition to submitting the same paperwork through the SEI Advisor Center. A summary of submission requirements is reflected below:
| Type | Docupace Work Item | ESI Paperwork Required | SEI Activity ID | SEI Paperwork Required |
| New Account | Yes, must be submitted to ESI first for review/approval | Yes, see Direct Business Forms Guide | Yes, but submitted after Docupace Work Item has been approved | Yes |
| Additional Investment | Yes, parallel submission in Docupace and SEI Advisor Center is fine | Possibly, see Additional Investments Documentation Requirements | Yes, parallel submission in Docupace and SEI Advisor Center is fine | Possibly |
| Maintenance or Servicing | Yes, parallel submission in Docupace and SEI Advisor Center is fine | Possibly updated Client Profile | Yes, parallel submission in Docupace and SEI Advisor Center is fine | Possibly |
| Additional Investment | Yes, parallel submission in Docupace and SEI Advisor Center is fine | Possibly, see Additional Investments Documentation Requirements | Yes, parallel submission in Docupace and SEI Advisor Center is fine | Possibly |
If paperwork is submitted through the SEI Advisor Center without a corresponding Docupace work item it may be rejected or held until a Docupace work item is created. Alternatively, if we deem the maintenance request to be time sensitive then ESI Operations could create a work item on your behalf and charge an e-submission fee for doing so.
Self-Service request entered through the SEI Advisor Center that don’t involve paperwork should also be printed or saved as a pdf and submitted through Docupace as a work item.
Keep in mind that all submissions through the SEI Advisor Center need to be initiated by the advisor or their assistant. ESI Operations will not submit anything to SEI on your behalf.
Client Signatures
Certain SEI forms might indicate client signatures are either optional or not required. Because of the relationship structure with SEI, ESI must have its own requirements for customer signatures – we generally require client signatures on SEI paperwork related to strategy changes, trades, or transfers/money movements, and client signatures should be obtained accordingly through either eSignature (DocuSign) or wet signatures.
Questions
If you have any questions, please contact your supervisor or ESI Suitability at 800-344-7437.
TC130396(1222)1