With the launch of the Entreda Cybersecurity platform last year, National Life took a big step forward in keeping our promise to protect you and your client’s sensitive information. We’ve seen some stellar Entreda scores for both Mac and Windows machines and are excited to see so many of you taking the correct steps to keep that sensitive information secure.
Protecting your client’s information is an ongoing process and we must continually evolve with the ever-changing landscape. Currently, the Entreda platform does not support Google Chromebooks. Chromebooks are popular in schools as they rely on an internet connection, are inexpensive and are easy to use devices. However, because they have not evolved into the business world yet National Life has made the decision to restrict Chromebooks from accessing the agent portal for those covered by Entreda. Fortunately, this represents a very small percentage of agent portal logins. This restriction will take place on August 1st 2022. After that time, you will need to use a Windows or Mac computer to access the agent portal. Android devices will continue to be supported and won’t be affected by this decision.
We are working with Entreda to provide coverage for Chromebooks in the future so that we can support a wide variety of devices as securely as possible. Thank you for your understanding and helping us keep our promise to you and your clients.
TC127801(0722)1