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ESI Written Supervisory Procedures Update

ESI continually reviews its Written Supervisory Procedures (“WSP”) in accordance with regulatory and business requirements.  Effective January 31, 2022, ESI’s WSP manual has been updated to incorporate various changes.  Among others, the substantive changes are summarized below. 

Summary of changes

#TitleUpdate
2.6.1Gifts To OthersAdded a bullet stating that giving/receiving cash or cash equivalents is prohibited.
5.10.5.7Specific Information Security RequirementsAdded that RRs and Associated Persons are not permitted to obtain passwords from a client to access a client’s account information or other PII (even with the client’s permission).
5.10.6.6Physical Access to Company PremisesAdded reference to the ESI Confidentiality Agreement being required for branch offices and FOSJs whenever a third-party or other outside vendor may have access to ESI’s confidential client information or records.
5.13.5Social Media, Blogs, Web Sites And Other Electronic Communication SystemsAdded details on what social media is, permissible social media, the approval process, third party social media sites, complaints, and legal liability.
6.3.7Temporary Relief for Remote InspectionsUpdated use of remote inspections for 2022 as a result of FINRA guidance on COVID relief.
10.1.5Addresses On Customer AccountsAdded DPO (Diplomatic Post Office) as an acceptable address.
10.18Pension and Retirement AccountsUpdated to reflect new DOL Rule to include Permissible Transactions, Prohibited Transactions, PTE 84-24, PTE 2020-02, Impartial Conduct Standards, Disclosures, Annual Review, Self-Correction, and Requirements When Acting as a Fiduciary. For details and education on the DOL Rule, please visit:  https://www.nationallife.com/agent/training/dol/dol-registered-reps
10.19Foreign AccountsAdded clarification that the Firm cannot have accounts with a legal address in a foreign country. ESI will be removed as the broker/dealer or the account will become restricted if it is discovered that a client no longer has a legal U.S. address.
11.18.6TrainingRemoved the requirement for supervisors to take structured products training if they have RRs under their supervision engaging in structured products.
11.27Consolidated Audit Trail (CAT) Trade ReportingRemoved information on the Order Audit Trail System (OATS) which was  replaced with the Consolidated Audit Trail (CAT) Trade Reporting. 

Location of Manual

Please review the updated ESI’s Written Supervisory Procedures for details of the changes outlined in this notice. The manual may also be found on the NLG Website, under “Compliance” –> “ESI Compliance” –> “ESI Policies and Procedures” –> “ESI Written Supervisory Procedures”.

QUESTIONS

If you have any questions regarding this notice, please feel free to contact ESI Compliance at 800-344-7437.

CLICK HERE TO VIEW FN2022-05 IN FULL


EFA Written Supervisory Procedures Update

ESI Financial Advisors (“EFA”) continually reviews its Written Supervisory Procedures (“WSP”) in accordance with the regulatory and business requirements.  Effective January 31, 2022, ESI’s WSP manual has been updated to incorporate various changes.  Among others, the substantive changes are summarized below. 

Summary of changes

#TitleUpdate
2.4.6Social MediaUpdated to match updates to ESI’s WSPs (enhance information around)
3.5Payments to Personal Service EntitiesAdded for IARs who have a Personal Services Entity (“PSE”) for the purposes of receiving compensation that would otherwise be paid to the IAR individually. For  payment of services provided to the PSE in connection with activities as an IAR, a PSE Agreement is required.
3.6Pension and Retirement AccountsUpdated to reflect new DOL Rule to include Permissible Transactions, Prohibited Transactions, PTE 2020-02, Impartial Conduct Standards, Disclosures, Annual Review, and Self-Correction. For details and education on the DOL Rule, please visit: https://www.nationallife.com/agent/training/dol/dol-registered-reps
14.4.3IAR ProcessClarified that “annual” means in the past 365 days regarding the annual client contact.
14.9Financial Plans/ Financial ConsultingChanged “check” to “payment” relating to financial plans since Advice Pay allows payment via credit card.
14.9.1Investment Analysis ToolsAdded the requirement that investment analysis tools, including financial planning tools, require approval by the ARU.

Location of manual

Please review the updated EFA’s Written Supervisory Procedures for details of the changes outlined in this notice. The manual may also be found on the NLG Website, under “Compliance” –> “ESI Compliance” –> “ESI Policies and Procedures” –> “EFA Written Supervisory Procedures”.

QUESTIONS

If you have any questions regarding this notice, please feel free to contact ESI Compliance at 800-344-7437.

CLICK HERE TO VIEW FN2022-06 IN FULL

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