How to Complete Your Certification
Watch for an automated email from Star Compliance (noemail@starcompliance.com) announcing that your Annual RR Certification is available. If you are an IAR, please note that this requirement is in addition to the other quarterly/annual filings you must complete in October.
- Click on the link in the Star email (https://nationallife.starcompliance.com) to log in.
- Your login is your 5-digit RR code.
- If you are unsure what your password is, click “Forgot Password”. Check your NL Group email for the system message that will allow you to reset your password.
- If you have any difficulty, please contact ESICompliance@nationallife.com.
- Click “RR Annual Certification”, located under your “To Do List” on the landing page.
- Note that some sections of the questionnaire ask you to validate certain information outside of the document, itself. You can use the links provided to navigate to these outside sources.
- Answer all questions, type in your electronic signature, and click “Submit”.
Tips to Ensure Successful Completion
- Answer all questions.
- If you leave anything blank and try to submit, there will be a red
next to the question so you know it needs to be answered.
- The “Submit” button will be greyed out until all responses are complete.
- Once submitted, if we have any questions, we will reach out to you.
- If you answer a question and it requires additional information, a box asking you to “Please provide a detailed response” will appear and requires input. The clearer and more thorough your response, the less likely we will reach out to you for follow-up.
Questions?
If you have any questions, please feel free to contact ESI Compliance at 800-344-7437 or ESICompliance@nationallife.com.
TC117455(1020)1