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To continue our efforts in enhancing the efficiency and security of account servicing, we are excited to announce the release of a new Letter of Instruction (LOI) template for Brokerage and Illuminations accounts.

This form is now live and available for completion electronically through Docupace Maintenance Kits, eliminating the need for manual, standalone LOI documents.

When to Use the LOI Form

The form is designed for “one-off” transaction scenarios that fall outside standard forms, such as:

  • Entry of custom beneficiary information
  • Journal of non-divisible assets following the death of an account holder
  • Direct journals to Estate Beneficiaries bypassing estate account setup (as directed by the Executor)
  • IRA Beneficiary disclaimant
  • Requests involving complex cost-basis instructions
  • And other similar unique cases

By centralizing these uncommon transaction types within Docupace, we:

  • Improve processing time
  • Enhance compliance and documentation standards
  • Reduce paperwork errors

Please reach out to the Brokerage Operations team if you have questions on this new form.

 

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