As we communicated previously, ESI’s phone tree has been enhanced to be more responsive and efficient, and the changes are now live! 

Select by Service

The new system provides menu options specific to who is calling, starting with “ Are you a Client or a  Financial Professional?” Note that the term Financial Professionals is inclusive of representatives, office and administrative managers. To learn more about the new service-oriented options available, click here. For quick reference, click here.

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